Impact across the whole process
Find where time, money and customers are lost. Check how changing one stage affects the whole process and its constraint.
The Oper8 workshop — work through the method on a concrete case
In two days, examine a process, work through the economics of a pilot and prepare a plan for your own task. Practise building and improving an agent on a sample case, in both the in-house and open formats.
From €8,000 · excl. VAT and applicable taxes
Led by the authors of the method — Sergei Lipchanskii and Askhat Urazbaev
What Oper8 is
Connect AI to business results.
One stage is faster. What changed for customers and the business?
Oper8 helps you answer that question and design the whole path, from choosing a task to implementation and regular improvement.
Solution economics
Connect speed and quality to revenue and cost. Include development, model usage and support, then assess payback.
A Data Flywheel for improvement
Record agent decisions and outcomes, review errors with an expert, update knowledge, rules and tests, and check quality on the next run.
Ownership and implementation
Assign a process owner and new employee roles. Decide what the agent can do independently, where human checks are needed and when its authority can expand.
In both formats, prepare an estimate of costs and benefits and a pilot plan for your own task. Practise agent building and improvement on a sample case.
Two days: from a business task to an implementation plan
Six modules: investigate a process and its economics on day one; design the solution, build an agent using a sample case and plan implementation on day two. In-house teams can split the programme into six two-hour sessions.
Before the workshop
In-house
A 60-minute preparation call with the sponsor, one to two weeks before day one. Agree the process, gather 10–15 real cases and settle data and system access. Participants do not need to study the method beforehand; we teach it in the workshop.
Open group
We send preparation notes ahead of the session. You can read the English method articles and sketch five to seven steps of a process you know. Agent-building exercises in the open workshop use a sample case. No software installation is required.
Exercises run in a learning environment outside company systems. Confidential information and personal data are not required: cases are anonymised in advance and workshop accounts are not integrated with company systems.
01
Day one
Where AI can help and whether the economics work
- 01
Choose a task with business impact
Compare ideas for employee support, process redesign and a new product. Identify how the solution could affect revenue, cost or service quality and who owns the result.
→ What you leave withA selected process, its owner and an impact hypothesis.
- 02
Find the process constraint
Map the process through interviews, observation and data. Find queues, handoffs and decision points. Select a pilot stage and check that improving it will not overload the next one.
→ What you leave withA process map and a reasoned choice of where to start.
- 03
Calculate the economics
Connect stage metrics to business results. Include development, model, human review and support costs. Examine when freed time would produce savings or additional revenue.
→ What you leave withAn ROI and payback estimate, assumptions and metrics to test.
02
Day two
Build a solution and plan its implementation
- 04
Design the solution and its improvement cycle
Define the agent’s knowledge, tools and authority. Design the Oper8 Data Flywheel: the Decision Log, feedback, error review and rule updates. Set quality criteria in advance.
→ What you leave withA solution design and a process for improving it based on real outcomes.
- 05
Build and test an agent using a sample case
Use a sample case to configure instructions, facts, rules and examples for an agent. Compare its answers with expert decisions, investigate errors and turn them into tests. Check how changes affect quality.
→ What you leave withAn agent prototype built using the sample case, evaluation results and a list of improvements.
- 06
Prepare the implementation plan
Plan the move into the working process: parallel checking with people, a limited launch and expanded use. Define metrics, owners and conditions for each step. Account for data, integrations and employee training.
→ What you leave withA plan to pilot the solution and develop it further.
The workshop tool
A browser-based tool for the workshop
Guided questions help your group work through a case, one decision at a time.
The assistants organise the work. The facilitator helps you test their suggestions against what you know.
Guided work from process to pilot
Six assistants take you through process choice, mapping, costs, design, a prototype and next steps. The facilitator helps your group question the suggestions and correct what the tool gets wrong.
Apply the method to your own task
Define the change you want to test, estimate its costs and benefits, and prepare a pilot plan for your own task. In both formats, practise building and improving an agent on a sample case, without integrations into company systems.
A draft you can take forward
You can export the group's answers as a PowerPoint draft: the process, the proposed pilot, costs, measures and open questions. Review the figures and wording before sharing it with a decision-maker.
No software setup for participants
The tool runs in a browser. Your process map, pilot assumptions and unresolved questions give the group a record to revisit after the workshop.
The team makes the decisions about the process, the economics and what to test next.
Formats
For your company or an open group
In-house teams work on an agreed process from their own organisation, with one case per working group. We can run the core work in two intensive days or six two-hour sessions. Open-group participants also prepare a business case and implementation plan for their own task. In both formats, agent building and quality improvement use a sample case.
Open group
No open-group dates are currently scheduled. Tell us what timing would work for you.
Ask about a future groupIn-house
We plan the workshop around a process your team wants to examine, on dates agreed with you.
From €8,000 · up to 20 people · excl. VAT and applicable taxes
Talk through a workshopLed by the authors of the method
Sergei Lipchanskii and Askhat Urazbaev. Sergei co-founded the AI consulting practice in 2023. Askhat founded ScrumTrek in 2008.
Two layers of experience behind the method
18 years of product and Agile transformation — including Coca-Cola HBC, Haleon and Bizerba
3 years of AI projects — the pilots and rollouts the Oper8 method grew out of
The workshop lets you apply the method to a case: map the process, examine the economics of a pilot and test a prototype with clear limits. The second day connects the pilot decision to a practical design and a plan for further testing.
Read the method before the workshop
The English articles explain the core ideas and the questions we use to assess a process. The full English book is still in preparation.
Read the English articlesGet in touch
Ask about a workshop
Tell us about your team and we can arrange a call with one of the people who runs this workshop.
Related
The Oper8 method
The open method: the Data Flywheel, the five elements of the flywheel, the autonomy spectrum.
Read the methodProcess diagnostics
If the process isn't chosen yet — a one- to two-week audit presented to the leadership team.
See the formatsAI implementation
A one-process pilot in 2–3 weeks, or a full implementation in 4–6 weeks.
See the approach